Product Agents — 1:1 email marketing with AI
Product Agents is Hello Retail's autonomous email marketing solution. Instead of rule-based email flows, Product Agents decide what to send, when to send it, and which products to feature — for each individual customer. It integrates with Klaviyo to automate retention, upsell, and re-engagement at scale.
Six agent types
- Price Drop Alerts — notify customers when products they viewed go on sale
- Replenishment Reminders — trigger reminders based on real product usage patterns
- Recommended Addons — suggest complementary products at the optimal time
- Alternative Picks — follow up with relevant alternatives
- Back in Stock — alert customers when previously unavailable items return
- New Arrivals — surface new products matching individual customer preferences
How Product Agents work
Product Agents use Hello Retail's Product Intelligence AI — trained on 250+ million products globally — to understand each customer's preferences and purchase patterns. Instead of following pre-set rules, each agent autonomously decides the optimal email type, timing, and product selection for every individual customer.
Klaviyo integration
Product Agents integrates natively with Klaviyo, delivering AI-powered product selection and send-time optimization within your existing email infrastructure.
Learn more about Product Agents | Book a demo
Part of the Hello Retail ecommerce personalization platform.